NVS is proud to stand behind the products we carry. We offer a limited lifetime warranty on all Apex Series fins and a 1-year limited warranty on all other products. Warranty covers manufacturer defects.
Warranty does not cover damage caused by normal wear and tear, misuse or inappropriate use or alterations to the product (sanded, painted, etc), damaged caused by reef or rocks, etc. Products deemed a manufacturing defect will be replaced at the discretion of NVS. NVS will not be responsible for any costs, losses or damages incurred as a result of loss or use of product.
Warranty is non-transferrable.
Warranty claims must be filed with the original retailer.
NVS will cover the cost of shipping your replacement product.
- Contact NVS to start your claim
- For items that fall under the warranty period, we will issue an RMA (return Material Authorization) number.
- Securely pack your product for return and include the order number, RMA Number, and a note with your name, return address, telephone number, and a description of the issue
- Write your RMA number on the outside of the box. Items shipped without the RMA nuber may be refused at time of delivery by the receiving department.
*NVS is not responsible for any loss or damage in transit. We recommend that you use a shipper that will allow you to track and insure your package. NVS will refuse any shipments that arrive damaged.